Lap Lee, MD
Enhanced Care Clinic
7335 Yonge Street, Thornhill ON L3T 1P9
Phone: 416-229-0990
Fax: 1-888-979-6305
February 18, 2022
Dear Patients,
I am writing this letter to inform you that I will be retiring from Family Practice on August 31, 2022. I have thoroughly enjoyed my 46 years of medical practice and have been blessed with a group of loyal patients. It has been a privilege to work with you. Until the end of my practice, I will continue serving you with your medical needs to ensure a smooth transition of care to your new family physician.
Fortunately, Dr. Hodan Ismail has just started her Family Practice at the clinic. She is available Mondays, Tuesdays, Wednesdays, Fridays and alternating Saturdays. You can book an appointment to meet her and discuss joining her practice for ongoing medical care. Alternatively, you can also contact Health Care Connect, a service provided by the Ministry of Health, to help you locate a new family physician at 1-800-445-1822.
Your medical records will remain and can be accessed at Enhanced Care Clinic. I request that you kindly update all your other Healthcare Providers, including all specialists, with the name of your new family doctor, as soon as possible, to ensure continuity of care.
I would like to thank you and your family for the confidence that you have had in my medical care over the last 46 years. It was a pleasure working with you to address your health challenges and concerns. Thank you for enriching my professional and personal life immeasurably. I have truly enjoyed being your Family Physician and I wish you all the best in the future.
Sincerely,
Dr. Lap Lee, MD
Q&As :
1. How can I find a new family doctor?
Dr. Hodan Ismail recently joined Enhanced Care Clinic and is accepting new patients. Please feel free to schedule an appointment with her through the front desk, using our website www.enhancedcare.ca or calling the clinic directly.
You can also contact Health Care Connect at 1-800-445-1822. This is a service provided by the Ministry of Health to help patients locate a new family doctor. We currently do not have a family doctor accepting new patients at Enhanced Care Clinic.
2. What happens if I need to see a doctor soon?
You can visit our walk-in clinic or a clinic of your choice. If it is an emergency, you should visit your nearest hospital/ER right away.
3. What if I need my prescription renewed/refilled?
Unless it is a narcotic or controlled medication, your pharmacist is also able to extend your prescriptions. You can also visit a walk-in clinic of your choice. When visiting another clinic, remember to bring your prescription bottles with you and also the list of medications from your pharmacy.
4. What if I have outstanding results and reports to be reviewed?
You can visit one of the walk-in doctors at Enhanced Care or any walk-in clinic of your choice to review the results with you. Your results (e.g. lab results) or reports (e.g. specialist reports) can be accessible by your new family doctor or a walk-in doctor. They can request the report directly from the lab/ specialist or contact us at Enhanced Care.
5. When I find a new family doctor, how do I transfer my medical records?
Your new family doctor can request the release of medical records with your signed consent and we will send them to your new clinic. An administrative fee is applicable per Ontario Medical Association guidelines for clinical staff resources, including photocopying costs and postage.
6. What if I just want a copy of my records for myself?
You can do that as well. Just put in your request with one of the receptionists. Depending on the size, it will usually be ready in a few business days for you to pick up. An administrative fee is applicable per Ontario Medical Association guidelines for clinical staff resources, including photocopying costs and postage.
7. What if I want a copy of the records for my family?
For your underage children, you can request with the receptionists, the same way it is for yourself. For your other family members (husband, parents or other children), unless there is prior authorization, we will need a signed consent from them for privacy reasons. They can also request directly themselves and have it picked up by you.
Lap Lee, MD
Enhanced Care Clinic
7335 Yonge Street, Thornhill ON L3T 1P9
电话：416-229-0990
传真：1-888-979-6305
2022年2月18日
親愛的病人：
我寫這封信是想通知您們，我將於2022年8月31日退休。我非常享受我46年的行醫生涯，並有幸擁有一群像您這樣忠誠的病人。能為您們的健康一起工作是我的榮幸。在我執業結束之前，我將繼續為您的醫療需求提供服務，以確保護理工作順利過渡到您的新家庭醫生。
在此向您介紹，Dr. Hodan Ismail剛剛在本診所開始了她的家庭診所。她每週一、二、三、五和交替的週六都會在這裏診病。您可以預約與她會面，討論加入她的診所進行持續的醫療護理。另外，您也可以聯繫衛生部提供的 “健康護理連接 “服務，以幫助您找到新的家庭醫生，電話：1-800-445-1822。
您的醫療記錄將被保留在Enhanced Care Clinic，並可在Enhanced Care Clinic查閱。我請求您盡快將您的新家庭醫生的名字更新到您所有的其他醫療保健提供者，包括所有的專科，以確保護理的連續性。
我想感謝您和您的家人在過去46年裡對我的醫療服務的信任。我很高興與您協調,解決您的健康挑戰和擔憂。感謝您們豐富了我的專業知識和個人閲歴，這一點是無法估量的。我真的很喜歡做您們的家庭醫生，我祝願您們未來一切順心順意, 身體健康.
此致
Dr. Lap Lee, MD
常見問題
1. 我怎樣才能找到一個新的家庭醫生？
Dr. Hodan Ismail最近加入了Enhanced Care Clinic，並接受新病人。請隨時通過前台、使用我們的網站，www.enhancedcare.ca 或直接致電診所與她預約。
您也可以撥打1-800-445-1822聯繫Health Care Connect。這是由衛生部提供的一項服務，幫助病人尋找新的家庭醫生.
2. 如果我很快需要看醫生會怎麼樣？
您可以去我們的無預約診所或您選擇的診所。如果是急診，您應該馬上去最近的醫院/急診室。
3. 如果我需要更新/重配我的處方應怎麼辦？
除非是麻醉藥或受控藥物，否則您的藥劑師也能延長您的處方。您也可以去您選擇的診所。去其他診所就診時，記得帶上您的處方瓶，還有您藥房的藥物清單。
4. 如果我有未完成的結果和報告需要審查怎麼辦？
您可以到我們的強化護理診所或是一個即場掛號醫生或您選擇的任何即場掛號診所與您一起覆查結果。您的結果（如化驗結果）或報告（如專家報告）可以由您的新家庭醫生或即埸掛號醫生查閱。他們可以直接向實驗室/專科醫生索取報告，或與我們強化護理部聯繫。
5. 當我找到一個新的家庭醫生時，我如何轉移我的醫療記錄？
您的新家庭醫生可以在您簽字同意的情況下要求轉移，我們將把它們送到您的新診所。根據安大略省醫學會的指導方針，適用於臨床工作人員資源的行政費用，包括複印費用和郵費。
6. 如果我只想給自己一份記錄的副本，怎麼辦？
您也可以這樣做。只要向接待人員提出您的要求。根據大小，通常會在幾個工作日內準備好供您取用。根據安大略省醫學會的指導方針，臨床人員資源的管理費是適用的，包括複印費和郵費。
7. 如果我想為我的家人提供一份記錄的副本，怎麼辦？
對於您的未成年子女，您可以向接待人員提出要求，就像對您自己一樣。對於您的其他家庭成員（丈夫、父母或其他子女），除非有事先授權，否則出於隱私考慮，我們需要他們的簽字同意。他們也可以自己直接提出申請，由您來取。
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